Privacy Policy

We collect only the information necessary to provide our services, maintain regulatory compliance, and keep your account secure. The categories of data we collect include:

Your information is used strictly to operate and improve the Atlas Remit platform, and to fulfil our legal obligations. Specifically, we use your data to:

• Verify your identity and prevent unauthorized access to your account.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Process your transactions and deliver timely customer support.
• Send you service notifications, security alerts, and product updates.
• Comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws and regulations.
• Analyze usage patterns to improve and personalize the platform experience.

We will never use your data for purposes incompatible with those stated above without first obtaining your explicit consent.

We do not sell your personal data. Your information is never traded, rented, or sold to advertisers or data brokers.

We share information only where strictly necessary, and only with the following categories of trusted parties:

• Payment processors and correspondent banks required to complete your transactions.
• Identity verification and KYC service providers operating under strict data processing agreements.
• Regulatory and law enforcement bodies when required by applicable law or a valid legal order.
• Cloud infrastructure and security providers who process data on our behalf under binding confidentiality obligations.

All third-party data processors are contractually required to process your data only as directed by Atlas Remit and in compliance with applicable data protection law.

Depending on your jurisdiction, you have the following rights regarding the personal data we hold about you:

Please note that some rights may be limited where we are legally required to retain financial records for a specific period (typically 5–7 years depending on jurisdiction). To exercise any of these rights, contact us at support@atlasremit.com.

Protecting your data is a core responsibility we take seriously. We implement multiple layers of security to keep your information safe:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Advanced firewalls and intrusion detection systems to prevent unauthorized access.
• Multi-factor authentication (MFA) available on all accounts.
• Regular third-party penetration testing and security audits.
• Strict internal access controls — only authorized personnel can access sensitive data.

However, no method of transmission over the internet is 100% secure. While we use industry best practices, we encourage all users to: protect their login credentials, use strong unique passwords, and enable MFA on their accounts.

If you suspect a security breach affecting your account, please contact us immediately at support@atlasremit.com.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, and reporting requirements.

For financial services, applicable regulations typically require us to retain transaction records and identity documents for a minimum of 5 years following the end of a business relationship. After this period, data is securely deleted or anonymized.

If you close your account, we will cease active use of your data but may retain certain records as required by law, after which they will be permanently destroyed.

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable regulations. We will notify you of material changes via email or in-app notification at least 14 days before they take effect.

For any privacy-related questions, data subject requests, or complaints, please reach our Data Protection team: